1. Who we are

Agro Care Animal Products ("Agro Care", "we", "us", "our") is a Bangladeshi animal-health company registered and operating from Char Patharghata, Moizzartek, Chattogram, Bangladesh. We manufacture, import and distribute veterinary and livestock nutritional products under licences issued by the Department of Livestock Services (DLS), Government of Bangladesh (Licence Nos. 166 and 436).

This Privacy Policy describes how we handle personal information collected through our website at https://agrocarebd.com (the "Site").

2. Legal framework

Our privacy practices are governed primarily by Bangladeshi law, including the Information and Communication Technology (ICT) Act 2006 and the Digital Security Act 2018. Where visitors access the Site from the European Economic Area, the United Kingdom or other jurisdictions with data-protection legislation, we also apply the principles of those frameworks on a good-faith basis.

3. Information we collect

3.1 Information you give us directly

Contact form — name, email address, phone number (optional), and the message you write.
Partner application — business name, district, contact details and trading history.
Email correspondence — any information you include when writing to us.

3.2 Information collected automatically

Server logs — IP address, browser type, referring URL and pages visited. Retained for up to 30 days for security purposes.
Cookies — see our Cookie Policy for full details. We use only essential and analytics cookies; no advertising cookies.
Analytics — we use privacy-respecting analytics to understand aggregate traffic patterns. No individual user profiles are built.

3.3 Information we do not collect

We do not collect payment card numbers, national identity numbers (NID), or sensitive personal categories such as health data, religion or political opinions. The Site has no user-registration or login system.

4. How we use your information

Purpose	Legal basis
Respond to your enquiry or support request	Legitimate interest / contract performance
Process a partner or dealer application	Pre-contractual steps at your request
Improve the Site using aggregated analytics	Legitimate interest
Comply with legal obligations (e.g. court order)	Legal obligation

We do not sell, rent or trade your personal data to third parties. We do not use it for unsolicited marketing.

5. Sharing of information

We share personal data only in the following limited circumstances:

Service providers — web hosting and email service providers who process data on our behalf under confidentiality obligations.
Legal requirement — if required by a Bangladeshi court, regulator, or law-enforcement authority with jurisdiction.
Business transfer — if Agro Care is acquired or merged, personal data may transfer to the successor entity under equivalent protections.

6. International transfers

Our website is hosted on servers that may be located outside Bangladesh. Where data is transferred, we take reasonable steps to ensure the receiving jurisdiction provides an adequate level of protection, or we apply contractual safeguards.

7. Data retention

We keep contact-form submissions and email correspondence for up to two years from the date of last contact, after which they are permanently deleted unless a legal obligation requires longer retention. Analytics data is retained in aggregated, non-identifiable form.

8. Security

The Site is served over HTTPS. We apply industry-standard technical and organisational measures to protect personal data against unauthorised access, loss or disclosure. No transmission over the internet is 100% secure; we cannot guarantee absolute security.

9. Your rights

Depending on your jurisdiction, you may have the right to:

Access the personal data we hold about you.
Request correction of inaccurate data.
Request deletion of your data, subject to our legal retention obligations.
Object to or restrict certain processing.
Withdraw consent where processing is based on consent.

To exercise any of these rights, contact us at info@agrocarebd.com. We will respond within 30 days.

10. Children

The Site is not directed at children under 18. We do not knowingly collect personal data from minors. If you believe a child has submitted information to us, please contact us and we will delete it promptly.

11. Links to third-party sites

The Site may contain links to external websites (Facebook, YouTube, LinkedIn). We are not responsible for the privacy practices of those sites. We recommend you review their policies before providing personal information.

12. Changes to this policy

We may update this policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of the Site after a change constitutes acceptance of the revised policy.

13. Contact us

For any questions about this Privacy Policy or our data practices:

Agro Care Animal Products
Char Patharghata, Moizzartek
Chattogram, Bangladesh
Email: info@agrocarebd.com
Phone: +880 1810 740 637